At our company, we understand the importance of reliable and efficient delivery for our customers. That's why we've developed a flexible and convenient delivery system so that you can receive our eco-friendly fabrics and threads with maximum comfort, wherever you are.
Standard Shipping: We offer affordable and reliable standard shipping on all orders. Average delivery time is 3 to 7 business days, depending on your location.
Express Shipping: For those who require faster delivery, an Express Shipping option is available to ensure your order is received within 1-3 business days.
International Shipping: We are pleased to offer international shipping to our out-of-country customers. International shipping times and costs may vary depending on the destination country.
After placing your order, you will receive a confirmation email with a tracking number, allowing you to monitor the delivery status of your order in real time.
Packaging: We place great importance not only on the quality of our products, but also on the sustainability of our packaging process. All orders are packaged in eco-friendly materials that can be reused or recycled, minimizing your environmental impact.
Returns and Exchanges: If for any reason you are not completely satisfied with your order, we offer an easy returns and exchanges policy. Contact us within 14 days of receiving your order to discuss the return or exchange process.
Customer Support: Our customer support team is always ready to assist you with any questions or problems related to the delivery of your order. Feel free to contact us by email or phone.
At EcoTkan, we strive to make every aspect of your experience with us, from product selection to delivery, as enjoyable and convenient as possible. We value your choice and trust and do our best to ensure that our eco-friendly fabrics bring you joy and inspiration.